Contact Us

Contact Us

We are here to help and are committed to making your experience with Coralcurb as smooth, reliable, and supportive as possible.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

To check the latest delivery status of your order, please visit:

https://www.17track.net/en

Enter your tracking number to view the available shipping updates. Please note that tracking information may take some time to appear after the carrier receives your package.

Questions About Your Order or Our Products

For answers to common questions, please visit the FAQ section on our website, where you can find information about orders, shipping, delivery, returns, refunds, and product support.

For further assistance, please contact us through the contact form available on our website or email us at:

Email: support@Coralcurb.com

To help us assist you efficiently, please include your order number and a clear description of your request. Where relevant, you may also include photographs or other supporting information.

Customer Support Hours

Monday to Friday: 9:00 AM–5:00 PM Eastern Time
Saturday, Sunday, and Public Holidays: Closed

We aim to respond to most customer inquiries within one business day. During periods of high demand, additional response time may be required.

If you do not receive our reply, please check your spam or junk folder, as email responses may occasionally be filtered there.

Please avoid sending multiple messages regarding the same request, as duplicate inquiries may delay our response. One complete message is sufficient, and our customer support team will review it as soon as possible.

Company Information

Website Operator: Jiuyan (Wuhan) E-Commerce Co., Ltd.

Registered Business Address:
Room 01, 5th Floor, Unit 1, Building 18
Shanhujian, Phase I, Country Garden Eco City
No. 2 Huacheng Avenue, Huashan Town
Wuhan East Lake High-Tech Development Zone
Wuhan, Hubei, China

Website: https://www.Coralcurb.com

Customer Support Email: support@Coralcurb.com

The company information above identifies the legal entity responsible for operating Coralcurb and handling customer-related matters associated with this website.

Please note that our registered business address is provided for corporate identification and business correspondence purposes. It should not be used as a product return address unless specifically confirmed by our customer support team.

Before returning any product, please contact us at support@Coralcurb.com and follow the return instructions provided in our Return and Refund Policy. Returns sent to an unauthorized address may not be accepted or processed.

Thank you for choosing Coralcurb. We value your trust and look forward to assisting you.