Terms of service

Terms of Service

Last Updated: August 13, 2026

OVERVIEW

This website is operated by Jiuyan (Wuhan) E-Commerce Co., Ltd., doing business as Coralcurb (“Coralcurb,” “we,” “us,” or “our”).

We operate the website www.Coralcurb.com (the “Site”) and provide the products, information, features, customer support, and related services available through the Site (collectively, the “Services”).

By visiting our Site, placing an order, or otherwise using our Services, you agree to be bound by these Terms of Service (“Terms”), together with our Privacy Policy, Return & Refund Policy, Shipping & Delivery Policy, and any other policies or terms referenced on the Site.

Please read these Terms carefully before accessing or using the Site. If you do not agree with these Terms, you should not use the Site or purchase products through it.

Nothing in these Terms is intended to limit any mandatory consumer rights available to you under applicable law.

SECTION 1 — ELIGIBILITY AND ONLINE STORE TERMS

By using this Site, you represent that you are legally capable of entering into a binding agreement in your jurisdiction.

The Site is intended for individuals aged 18 or older. If you are under 18, you should not make a purchase through the Site without the involvement and permission of a parent or legal guardian where permitted by applicable law.

You may not use our products, Site, or Services for any illegal, fraudulent, unauthorized, or prohibited purpose.

You must not:

Violate applicable laws or regulations;
Infringe intellectual property or other legal rights;
Submit false or misleading information;
Introduce viruses, malware, or harmful code;
Attempt to interfere with the operation or security of the Site;
Use the Site for fraudulent purchases, payment abuse, or other unlawful activities.

We reserve the right to restrict or terminate access to the Services where reasonably necessary to protect our customers, our business, or the security of the Site.

SECTION 2 — BUSINESS INFORMATION

The legal entity responsible for operating Coralcurb is:

Website Operator: Jiuyan (Wuhan) E-Commerce Co., Ltd.

Registered Business Address:
Room 01, 5th Floor, Unit 1, Building 18
Shanhujian, Phase I, Country Garden Eco City
No. 2 Huacheng Avenue, Huashan Town
Wuhan East Lake High-Tech Development Zone
Wuhan, Hubei, China

Website: www.Coralcurb.com

Customer Support Email: support@coralcurb.com

Questions regarding orders, products, returns, refunds, shipping, or these Terms may be submitted using the contact information above.

SECTION 3 — PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to provide clear, accurate, and current information about the products offered through the Site.

Product pages may include information regarding:

Product features;
Materials or ingredients, where applicable;
Available sizes, colors, or variants;
Product images;
Pricing;
Promotional offers;
Shipping information;
Product usage information.

We make reasonable efforts to display product colors and images accurately. However, the actual appearance of a product may vary slightly depending on your device display, lighting conditions, manufacturing variations, or other reasonable factors.

Product availability may change without notice.

We may modify or discontinue a product where reasonably necessary, but any changes will not affect orders that have already been accepted except where required by law or where we contact the customer to arrange an appropriate resolution.

We do not intentionally make false, misleading, or unsupported representations regarding our products.

SECTION 4 — PRICES AND PROMOTIONS

Product prices are displayed on the Site before an order is submitted.

Prices may change from time to time. Changes to pricing will not normally affect an order that has already been accepted and paid for, except in cases of an obvious pricing error or as otherwise permitted by applicable law.

Any discount, promotional price, free gift, bundle, or other promotional offer displayed on the Site is subject to the terms stated with that offer.

We aim to ensure that promotional information is clear and accurate, including:

The applicable product;
The promotional price or discount;
Any eligibility requirements;
Any applicable promotional period;
Any material restrictions or conditions.

We do not intend to use false countdown timers, fabricated scarcity, misleading reference prices, or promotional claims that do not reflect the actual offer available to customers.

If a promotional term conflicts with these Terms, the specific terms presented with that promotion will apply to the extent of the conflict, subject to applicable law.

SECTION 5 — ORDERS

Submitting an order through the Site constitutes an offer to purchase the selected products.

After you submit an order, you may receive an order confirmation email. Receipt of an automated confirmation does not necessarily mean that we have accepted the order.

We reserve the right to reject or cancel an order for legitimate reasons, including:

A product being unavailable;
An obvious pricing or description error;
Suspected fraud or unauthorized payment activity;
Inability to verify payment or delivery information;
Restrictions imposed by applicable law;
Unusual quantities that reasonably appear to be intended for unauthorized resale.

If we cancel an order after payment has been successfully collected, we will issue an appropriate refund to the original payment method.

Customers are responsible for providing accurate and complete billing, shipping, contact, and payment information.

SECTION 6 — PAYMENT

Available payment methods are displayed on the Site or during checkout.

Payments may be processed by third-party payment service providers. The availability of a particular payment method may depend on your location, currency, device, or other factors.

By submitting payment information, you represent that:

The information provided is accurate;
You are authorized to use the selected payment method; and
You authorize the applicable amount to be charged for your order.

Payment information may be processed directly by our authorized payment providers in accordance with their applicable terms and privacy practices.

Coralcurb does not intentionally display payment methods that are not supported by the Site.

SECTION 7 — SHIPPING AND DELIVERY

Orders are shipped in accordance with our Shipping & Delivery Policy.

Applicable shipping information, including estimated processing and delivery times, should be reviewed before placing an order.

Delivery dates are estimates unless expressly stated otherwise and may be affected by factors outside our reasonable control, including:

Carrier delays;
Customs procedures;
Severe weather;
Public holidays;
Incorrect or incomplete delivery information;
Transportation disruptions;
Other events outside our reasonable control.

If you experience a delivery issue, please contact us at support@coralcurb.com so that we can review the order and assist you.

Shipping information displayed on individual product pages should be read together with our Shipping & Delivery Policy.

SECTION 8 — RETURNS AND REFUNDS

Eligible purchases may be returned in accordance with our Return & Refund Policy.

Unless a specific lawful promotional condition states otherwise, eligible items may be returned within 180 days of receipt, subject to the requirements stated in our Return & Refund Policy.

Customers wishing to initiate a return should contact:

support@coralcurb.com

before sending the item.

Approved returns may be sent according to the return instructions provided by our customer support team.

Our designated return address is:

Jiuyan (Wuhan) E-Commerce Co., Ltd.
Room 01, 5th Floor, Unit 1, Building 18
Shanhujian, Phase I, Country Garden Eco City
No. 2 Huacheng Avenue, Huashan Town
Wuhan East Lake High-Tech Development Zone
Wuhan, Hubei, China

Refunds for eligible returns will generally be issued to the original payment method after the return has been received and processed.

Original shipping charges are generally non-refundable unless otherwise stated in our Return & Refund Policy or required by applicable law.

Nothing in this section limits any statutory refund, return, cancellation, or warranty rights that may apply to you.

SECTION 9 — DAMAGED, DEFECTIVE, OR MISSING ITEMS

If an item arrives damaged or defective, please contact us at support@coralcurb.com as soon as reasonably possible.

For damaged items, we request that customers contact us within 14 days of receipt and provide:

Order number;
Description of the problem;
Clear photographs showing the damaged or defective item; and
Photographs of the packaging where relevant.

If an item is missing from your order, please contact us and provide your order number and details of the missing item.

We will review the information and provide an appropriate resolution in accordance with our policies and applicable law.

SECTION 10 — ACCURACY OF INFORMATION

We make reasonable efforts to maintain accurate product descriptions, prices, promotional offers, shipping information, and other material information displayed on the Site.

Occasionally, information may contain typographical, technical, or other unintended errors.

Where we identify an error, we may correct it promptly.

If a material error affects an order you have already submitted, we may contact you before fulfilling the order and provide appropriate options, which may include confirming the corrected information or cancelling the affected order and issuing a refund.

Nothing in this section permits us to intentionally provide misleading or inaccurate information.

SECTION 11 — THIRD-PARTY SERVICES

We may use third-party service providers to operate portions of our business, including providers of:

E-commerce technology;
Payment processing;
Shipping and logistics;
Analytics;
Advertising and marketing;
Fraud prevention;
Customer service;
Website infrastructure.

Our store may use Shopify technology to provide e-commerce functionality.

Certain links on the Site may lead to third-party websites or services that we do not own or control.

Your interaction with a third-party service may also be subject to that third party’s terms and privacy practices.

We are not responsible for independent third-party websites that are outside our reasonable control, except to the extent liability cannot lawfully be excluded.

SECTION 12 — PRIVACY AND PERSONAL INFORMATION

Our collection, use, disclosure, and processing of personal information is governed by our Privacy Policy.

Our Privacy Policy explains, among other matters:

The categories of personal information we may collect;
How information may be used;
How information may be shared with service providers and advertising partners;
The use of cookies, pixels, and similar technologies;
Applicable privacy choices and rights;
How to contact us regarding privacy matters.

Where required by applicable law, we provide appropriate choices regarding non-essential advertising and analytics technologies.

SECTION 13 — INTELLECTUAL PROPERTY

Unless otherwise stated, the content available through the Site, including text, graphics, logos, website design, product presentation, photographs owned or licensed by us, icons, and other materials, is owned by or licensed to Coralcurb or its applicable licensors.

You may use the Site for personal, lawful, non-commercial shopping purposes.

You may not reproduce, distribute, modify, sell, republish, exploit, or commercially use protected Site content without appropriate authorization.

Nothing in these Terms grants you ownership of any intellectual property belonging to Coralcurb or another rights holder.

We respect the intellectual property rights of others and expect users of our Site to do the same.

SECTION 14 — CUSTOMER REVIEWS AND SUBMISSIONS

If the Site allows customers to submit reviews, photographs, feedback, or other content, you are responsible for ensuring that any content you submit is truthful and does not violate applicable laws or third-party rights.

You may not submit:

Fake or misleading reviews;
Content impersonating another individual;
Content that infringes copyright, trademark, privacy, or other rights;
Unlawful, abusive, threatening, discriminatory, or obscene content;
Malware or harmful code.

By submitting content for publication on the Site, you grant us a non-exclusive license to use, reproduce, display, and format that content for purposes reasonably related to operating and promoting the Site, subject to applicable law and our Privacy Policy.

We may remove reviews or submissions that violate these Terms, but we will not intentionally alter genuine customer reviews in a way that misrepresents the customer’s opinion.

SECTION 15 — PROHIBITED USES

You may not use the Site or Services:

For unlawful or fraudulent activity;
To infringe intellectual property rights;
To submit false or misleading information;
To harass, threaten, discriminate against, or harm others;
To distribute malicious software;
To attempt unauthorized access to systems or accounts;
To interfere with Site security;
To collect personal information unlawfully;
To send spam, phishing messages, or fraudulent communications;
To manipulate reviews, orders, payments, promotions, or website functionality;
For any purpose prohibited by applicable law.

We may take reasonable action to protect the Site and its users if these restrictions are violated.

SECTION 16 — DISCLAIMER OF WARRANTIES

We aim to operate the Site and provide our Services with reasonable care.

However, to the maximum extent permitted by applicable law, we do not guarantee that the Site will always be uninterrupted or entirely free from technical errors.

Nothing in these Terms excludes any warranty, guarantee, or consumer right that cannot lawfully be excluded or limited.

Product-specific warranties, if any, will be described on the applicable product page or in the relevant policy.

SECTION 17 — LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Coralcurb and Jiuyan (Wuhan) E-Commerce Co., Ltd. will not be liable for indirect, incidental, special, or consequential loss arising solely from circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

In particular, nothing in these Terms is intended to exclude or restrict liability for fraud, fraudulent misrepresentation, intentional misconduct, or any other liability that cannot lawfully be excluded.

Your statutory consumer rights remain unaffected.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Jiuyan (Wuhan) E-Commerce Co., Ltd., Coralcurb, and our officers, employees, contractors, and service providers from reasonable claims, liabilities, damages, and expenses arising from your unlawful use of the Site, your material violation of these Terms, or your infringement of another person’s rights.

This provision does not apply to the extent that a claim results from our own breach of these Terms or violation of applicable law.

SECTION 19 — FORCE MAJEURE

We will not be responsible for a delay or failure to perform an obligation where the delay or failure results from circumstances outside our reasonable control.

Such circumstances may include natural disasters, severe weather, transportation interruptions, labor disputes, governmental actions, public health emergencies, telecommunications failures, or other comparable events.

This section does not affect rights that cannot be excluded under applicable consumer law.

SECTION 20 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where necessary, severed from these Terms.

The remaining provisions will continue in effect.

SECTION 21 — NO WAIVER

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

SECTION 22 — ENTIRE AGREEMENT

These Terms, together with the policies expressly incorporated by reference, constitute the agreement between you and us regarding your use of the Site and purchase of products through the Site.

Nothing in this section limits representations or rights that cannot lawfully be excluded.

SECTION 23 — GOVERNING LAW

To the extent permitted by applicable law, these Terms and any dispute arising out of or relating to these Terms, the Site, or the Services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

This choice of law does not deprive you of any mandatory consumer protection rights that apply under the laws of your country, state, province, or other jurisdiction of residence.

Any dispute will be handled by a court or other dispute resolution forum having lawful jurisdiction over the matter, subject to any mandatory consumer rights or dispute resolution procedures provided by applicable law.

SECTION 24 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to:

Our business practices;
Our products or Services;
Applicable laws or regulations;
Technology;
Operational requirements.

The current version of these Terms will be published on this page together with the applicable “Last Updated” date.

Changes will apply prospectively unless applicable law requires otherwise.

Your continued use of the Site after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms, our products, orders, shipping, returns, or other customer service matters may be directed to:

Jiuyan (Wuhan) E-Commerce Co., Ltd.

Brand: Coralcurb